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The requested information is not available for import from Other Financial Software...
Posted by Henry Gage on 01 April 2010 12:46 AM
Regarding: The requested information is not available for import from Other Financial Software...
Keywords: TurboTax, 4797, Import to tax software failed

Question:
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I generated a 4797 .txf file using TAPro and tried to import it into TurboTax which resulted in the following error:
"The requested information is not available for import from Other Financial Software (TXF file) Form 4797"
How do I import the 4797.

Answer:
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TAPro generates a valid .txf file for form 4797, unfortunately the 2009 version of TurboTax does not include support for import of the data. We can tell from the message that it recognizes the purpose of the data but they are saying they can't import it. However it is possible to import a .txf if saved as a Schedule D. To do this select View/Properties/Tax Reports and for the account of interest change the Type of Investor to "Investor". This will set most of the report destination for each security type to "Schedule D". Them select File/Export/To Tax Software to generate the .txf file.
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